INFOSYS IS HIRING: TECHNICAL HELP DESK SUPPORT (WALK-IN-DRIVE)

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INFOSYS is hiring Experienced candidates for the role of Technical HelpDesk Support(L1)-WalkInDrive . The details of the job, requirements & other information is given below:

INFOSYS: TECHNICAL HELP DESK SUPPORT(WALK-IN-DRIVE)

Eligibility:

  • Min 3 Experienced Customer & technical support. (Inbound calls / FCR – First Contact Resolution).
  • Experience in Voice and email Support (US client).
  • Strong customer service & Handling skills.
  • Excellent written and verbal communication skills. (Language/Grammar Proficiency).
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with ServiceNow Ticketing tool.
  • Knowledge of common technical troubleshooting tools and techniques.
  • Knowledge of ITIL Framework is Required

Interview details:

Interview Date: 10th January 24 , Time: 10 AM till 2.00 PM

Interview Venue: Bangalore JP Nagar Venue,

Infosys BPM Limited.,#785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078Landmark: Near Sindoor Convention Hall

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***

Apply through the link here: CLICK HERE