HCL TECH IS HIRING : WALK IN-CUSTOMER SERVICE REPRESENTATIVE

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HCL TECH is hiring Freshers candidates for the role of Customer Service Representative. The details of the job, requirements and other information is given below:

HCL TECH: WALK IN-CUSTOMER SERVICE REPRESENTATIVE – International Voice & Semi Voice Process

Eligibility:

  • Qualification: Any Grad/UG can apply (No Current Batch Regular Students / No Law Graduate).
  • 2021, 2022 & 2023 are eligible to apply.
  • Excellent communication skills – both verbal and written – with a professional telephone etiquette.
  • Answer all inbound queries as per call flow procedure.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Updating various logs like escalation log, complaint tracker etc.
  • Work Location: Chennai, Navalur / Ambattur.

Time & Venue: Date : 6th & 7th May 2024,

Interview Location: – HCL Technologies: – HCL Tech Gate 1, Tower 3 Ground floor Cafe 1, Elcot Sez, Sholinganallur, Chennai – 600119.

Apply through the link here: CLICK HERE