DILIGENT is hiring candidates for the role of ServiceDesk Analyst. The details of the job, requirements and other information given below:
DILIGENT: SERVICE DESK ANALYST
Eligiblity:
- 3+ years of experience in a Windows Enterprise Environment supporting Desktop, Mobile and Wireless devices
- Experience with and understanding of office technology, cloud systems, desktop support, networking, printers, etc.
- Proficient in PC operations, MS Office applications with strong Windows and Apple desktop support skills
- Strong communication skills and ability to communicate at technical and business levels. Able to communicate and present situations / status to senior management
- Experience relaying sensitive information to appropriate parties. Keeps clients, superiors and peers updated based on their information needs
- Excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction
- Degree in Computer Science/ Engineering/ Information Technology preferred
- ITIL Certification a plus
Apply through the link here: CLICK HERE
