DILIGENT IS HIRING: SERVICE DESK ANALYST

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DILIGENT is hiring candidates for the role of ServiceDesk Analyst. The details of the job, requirements and other information given below:

DILIGENT: SERVICE DESK ANALYST

Eligiblity:

  • 3+ years of experience in a Windows Enterprise Environment supporting Desktop, Mobile and Wireless devices
  • Experience with and understanding of office technology, cloud systems, desktop support, networking, printers, etc.
  • Proficient in PC operations, MS Office applications with strong Windows and Apple desktop support skills
  • Strong communication skills and ability to communicate at technical and business levels. Able to communicate and present situations / status to senior management
  • Experience relaying sensitive information to appropriate parties. Keeps clients, superiors and peers updated based on their information needs
  • Excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction
  • Degree in Computer Science/ Engineering/ Information Technology preferred
  • ITIL Certification a plus

Apply through the link here: CLICK HERE