CAPGEMINI IS HIRING: SERVICE DESK ANALYST

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CAPGEMINI is hiring freshers for the role of Service Desk Analyst. The details of the job, requirements and other information is given below:

CAPGEMINI: SERVICE DESK ANALYST

Eligibility:

  • Experience in technical /Global Service Desk/IT Service Desk role.
  • Excellent verbal and written communication skills.
  • Excellent phone skills and the ability to be courteous and engaging on a consistent basis.
  • Excellent customer service skills that build high levels of customer satisfaction.
  • Experience in ticketing tool like BMC remedy, ServiceNow etc
  • Good knowledge and experience in Windows OS.
  • Good troubleshooting skills in O365, outlook, email related services, BYOD, MDM etc.
  • Global Service Desk/IT Service Desk/ IT Helpdesk experience

For 1-3 year experience Employees

Apply through the link here: CLICK HERE