CAPGEMINI is hiring freshers for the role of Service Desk Analyst. The details of the job, requirements and other information is given below:
CAPGEMINI: SERVICE DESK ANALYST
- Experience in technical /Global Service Desk/IT Service Desk role.
- Excellent verbal and written communication skills.
- Excellent phone skills and the ability to be courteous and engaging on a consistent basis.
- Excellent customer service skills that build high levels of customer satisfaction.
- Experience in ticketing tool like BMC remedy, ServiceNow etc
- Good knowledge and experience in Windows OS.
- Good troubleshooting skills in O365, outlook, email related services, BYOD, MDM etc.
- Global Service Desk/IT Service Desk/ IT Helpdesk experience
For 1-3 year experience Employees
Apply through the link here: CLICK HERE