Internships are an excellent opportunity to get practical experience and launch a career in ServiceNow Most leading IT companies consulting firms and businesses provide ServiceNow internships to students and recent graduates If you want to get an internship in a ServiceNow-based company, this guide will assist you in doing so
Understand ServiceNow and Its Ecosystem
Prior to applying for internships one should possess a proper knowledge of ServiceNow and its modules including IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) and Customer Service Management (CSM)
Methods to Familiarize Yourself with ServiceNow
- Visit the official ServiceNow Developer Portal
- Study ServiceNow use cases across various industries
Build Essential Technical Skills
Although internships are meant for learning a background in relevant skills enhances your prospects of getting chosen
Technical Skills to Learn
- ServiceNow Administration – Fundamentals of basic navigation, tables, and forms
- ServiceNow Development – GlideScript, Client & Server Scripts, Business Rules
- ITSM & ITOM – Incident, Problem, and Change Management concepts
- REST API & Integrations – How ServiceNow integrates with external applications
- JavaScript & Scripting – ServiceNow scripting language basics
Create a Solid Resume and LinkedIn Profile
Your LinkedIn profile and resume must mention your relevant skills certifications and projects
Essential Components of a ServiceNow Internship Resume
- Educational history (IT, Computer Science, or related discipline
- ServiceNow certifications and skills
- Relevant coursework or projects
- Hackathon or coding competition participation
- Preexisting internship or IT experience
Obtain ServiceNow Certifications
Certifications make your resume legitimate and demonstrate to employers that you possess the requisite skills
Beginner Friendly ServiceNow Certifications
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- IT Service Management (CIS-ITSM)
These certifications are available through ServiceNow Learning Platform or approved training providers
Apply for ServiceNow Internships
Various companies, including IT service companies and consulting companies employ interns for ServiceNow positions
Where to Find Internships
- Company Career Pages – Infosys, TCS, Accenture, Wipro, and Cognizant frequently post ServiceNow internship positions
- ServiceNow Partner Companies – Persistent Systems, NTT DATA, and LTI (Larsen & Toubro Infotech) provide internships in ServiceNow
- University Placement Cells – Universities partner with companies for internships
Network with ServiceNow Professionals
Networking allows you to discover hidden internship opportunities and get referrals
How to Network Effectively
- Join ServiceNow Community Forums
- Connect with ServiceNow professionals on LinkedIn
- Attend ServiceNow webinars and meetups
- Join ServiceNow Developer Meetups
Prepare for the Interview
After being shortlisted you’ll probably have to undergo an interview process that evaluates your technical and problem-solving abilities
Typical Interview Questions for ServiceNow Internships
- What do you know about ServiceNow?
- Describe ITSM and how ServiceNow facilitates it
- How are UI Policies and Business Rules different from each other?
- How would you connect an external application with ServiceNow?
- Can you describe the ServiceNow data model?
Get Hands-On Experience with ServiceNow Developer Instance
A free ServiceNow Developer Instance enables you to practice and develop projects
How to Use the Developer Instance
- Develop custom applications
- Develop ServiceNow scripting
- Test workflows and automation
Develop ServiceNow Projects
Demonstrating real-world projects enhances your resume and interview skills
Sample ServiceNow Internship Projects
- Incident Management Dashboard – An IT incident tracking dashboard
- HR Service Portal – An HR query self-service portal
- Automated Change Management System – An IT change workflow
- Chatbot for IT Support – ServiceNow Virtual Agent AI-powered chatbot
Follow Up and Stay Persistent
Follow up with recruiters after applying for internships and giving interviews to demonstrate interest Keep learning and developing your ServiceNow skills even if you do not get an internship right away
Conclusion
Getting an internship with a ServiceNow- based business involves a combination of technical skills networking and determination. By implementing this roadmap you stand a better chance to get an internship and make a successful career out of ServiceNow Start learning networking and applying now to get started with a fulfilling internship experience
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