HARMAN is hiring Fresher & Experienced candidates for the Role of Associate Engineer. The details of the job, requirements and other information given below:
HARMAN IS HIRING : ASSOCIATE ENGINEERÂ
- Qualification : Any Bachelor’s /Master’s Degree can apply
- 0-1-year experience as a L1 technical support engineer, including front-line contact with customers via phone and e-mail.
- Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
- Support Customers over the phone/email by answering their product questions and offering technical assistance.
- Experience on working with remote support groups, international support groups, and 24×7 support operations.
- The position is shift based covering 24/7 as part of a rotation [Monthly] which encompasses nights and weekend working. • Should have experience in Client Interaction.
- Good communication and ability to work independently.
- Good technical capability with strong planning and follow up Skills, Monitoring and regular status updates to management.
- Location : Bangalore
Don’t miss out, CLICK HERE (to apply before the link expires)
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