SOPRA STERIA IS HIRING: SERVICE DESK JUNIOR ENGINEER

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SOPRA STERIA is hiring freshers for the role of Junior Engineer. The details of the job, requirements and other information is given below:

SOPRA STERIA: SERVICE DESK JUNIOR ENGINEER

Eligibility:

  • Strong working knowledge of Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Network devices and its Components, etc.
  • Knowledge of Monitoring tools like Tivoli, Swivel, Nagios, etc.
  • Excellent communication skills (written & verbal)
  • Knowledge of ITIL framework and practices.
  • Provide timely responses to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams.
  • Categorize and record reported queries and provide solutions.
  • Monitor issues from start till resolution.
  • Escalate, if needed, unresolved problems to a higher level of support

Only BTech & MCA students eligible

Apply through the link here: CLICK HERE