SOPRA STERIA is hiring freshers for the role of Junior Engineer. The details of the job, requirements and other information is given below:
SOPRA STERIA: SERVICE DESK JUNIOR ENGINEER
- Strong working knowledge of Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Network devices and its Components, etc.
- Knowledge of Monitoring tools like Tivoli, Swivel, Nagios, etc.
- Excellent communication skills (written & verbal)
- Knowledge of ITIL framework and practices.
- Provide timely responses to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams.
- Categorize and record reported queries and provide solutions.
- Monitor issues from start till resolution.
- Escalate, if needed, unresolved problems to a higher level of support
Only BTech & MCA students eligible
Apply through the link here: CLICK HERE