COMPUCOM is hiring freshers for the role of Service Desk Tech. The details of the job, requirements and other information is given below:
COMPUCOM: SERVICE DESK TECH
1. Any Fresher Graduate can apply. (Technical or Non-Technical)
2. Should be comfortable to Work from Office in rotational Night Shifts
3. Should have excellent English Communication Skills.
4. Should be Basic understanding of Troubleshooting, VPN, Active Directory etc.
1. Opens, logs, prioritizes, assigns, and closes calls logged.
2. Asks the End User for all relevant information concerning the call made or issue reported.
3. Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution.
Apply through the link here: CLICK HERE