written communication skills

Module 3: Written Communication Skills Table of Contents Email Etiquette and Professional Formatting Introduction Your email is often the first impression you make on someone. Unlike a phone call where tone softens your message, or an in-person meeting where body language helps, an email is pure text. No excuses. No room to explain “what you […]

Communication Skills Guide

The Complete Verbal & Written Communication Skills Guide Table of Contents Part 1: Understanding Professional Communication What Are Verbal and Written Communication Skills? Verbal and written communication skills represent your ability to articulate thoughts and express ideas effectively using oral, written, and non-verbal communication techniques to inform, instruct, and persuade multiple audiences. These competencies extend […]