ServiceNow is a top cloud-based platform offering IT Service Management (ITSM) and other enterprise solutions. Due to the increasing need for digital transformation, ServiceNow professionals are in great demand. ServiceNow salaries in India can vary significantly depending on factors such as experience, job role, industry, and certifications, with professionals in high-demand roles seeing a notable increase in compensation.
ServiceNow Salaries & Career Roles
Entry Level Roles (0-2 Years Experience)
- ServiceNow Developer: A ServiceNow Developer designs, develops and adapts applications on the ServiceNow platform to automatically enhance the developer workflows and increase business processes.– Average Salary ₹5,20,000
- ServiceNow Administrator: A ServiceNow Administrator manages, configures, and maintains the ServiceNow platform to ensure smooth operation, user access and system performance. – Average Salary ₹4,50,000
- Technical Support Engineer: A Technical Support Engineer provides technical support for software, hardware or system issues to ensure smooth user operations, and provide technical support. – Average Salary ₹3,80,000
- ServiceNow Data Analyst: A ServiceNow Data Analyst analyzes, imagines and adapts data within the ServiceNow platform to run an insight and improve decision making. – Average Salary ₹3,70,000
Mid Level Roles (2-5 Years Experience)
- ServiceNow Developer: A ServiceNow Developer designs, develops and adapts applications on the ServiceNow platform to automatically enhance the developer workflows and increase business processes. – Average Salary ₹8,80,000
- ServiceNow Consultant: A ServiceNow Consultant design and applies the advice of ServiceNow solutions to Optimize business workflows and digital changes.
– Average Salary ₹12,40,000 - ServiceNow Business Analyst: A ServiceNow Business Analyst collects business analyst requirements, analyzes processes, and bridges the difference between business requirements and service solutions to run effective implementation.
– Average Salary ₹12,80,000 - ServiceNow Integration Specialist: A ServiceNow integration Specialist develops integration between ServiceNow and other systems, and manages integration between other systems, which ensures spontaneous data flow and automation. – Average Salary ₹13,20,000
Senior-Level Roles (5+ Years Experience)
- ServiceNow Solution Architect: A ServiceNow Solution Architect oversees designs and scalable, skilled and strategic ServiceNow solutions to align with business goals and IT architecture. – Average Salary ₹23,10,000
- ServiceNow Product Manager: A ServiceNow product manager defines the strategy, prefers features, and drives the development of servicenow solutions to meet business and user needs. – Average Salary ₹28,90,000
- ServiceNow Technical Lead: A ServiceNow Technical Lead Oversees development, ensures best practices, and provides technical guidance to apply scalable service solutions. – Average Salary ₹22,80,000
- ServiceNow Delivery Manager: A ServiceNow Delivery Manager ensures successful execution of ServiceNow projects by managing the time-limit, budget and teams, meeting the customer’s expectations. – Average Salary ₹30,20,000
ServiceNow Salaries Structure in India
| Experience Level | Job Roles | Average Salary INR |
| Entry-Level (0-2 Yrs) | Junior Developer, Administrator, Data Analyst | ₹3,70,000 – ₹5,20,000 |
| Mid-Level (2-5 Yrs) | Developer, Consultant, Business Analyst | ₹8,80,000 – ₹13,20,000 |
| Senior Level (5+Yrs) | Architect, Lead, Delivery Manager | ₹22,80,000 – ₹30,20,000 |
ServiceNow Job Roles & Responsibilities
Entry-Level Roles (0-2 Years Experience)
ServiceNow Developer
- Develops and customizes ServiceNow applications.
- Works on JavaScript and ServiceNow workflows.
- Assists in troubleshooting and bug fixing.
ServiceNow Administrator
- Manages platform configurations and user access.
- Ensures security and performance optimization.
- Assists in IT Service Management (ITSM) activities.
Technical Support Engineer
- Provides technical support for ServiceNow applications.
- Troubleshoots user issues and resolves tickets.
- Collaborates with developers for fixes and enhancements.
ServiceNow Analyst
- Works with business users to gather requirements.
- Assists in creating reports and dashboards.
- Supports workflow automation and testing.
Mid-Level Roles (2-5 Years Experience)
Developer
- Designs and develops complex workflows.
- Implements integrations with third-party applications.
- Optimizes scripts and configurations for efficiency.
Consultant
- Works with clients to understand business needs.
- Provides advisory on ServiceNow solutions.
- Leads implementations and configurations.
Business Analyst
- Translates business requirements into ServiceNow solutions.
- Works with developers and stakeholders.
- Ensures seamless process automation.
Integration Specialist
- Develops and maintains API integrations.
- Connects ServiceNow with other enterprise tools.
- Troubleshoots integration-related issues.
Senior-Level Roles (5+ Years Experience)
Solution Architect
- Designs enterprise-wide ServiceNow solutions.
- Ensures scalability and best practices.
- Oversees implementations and upgrades.
Product Manager
- Defines product strategy and roadmaps.
- Works closely with stakeholders and developers.
- Ensures continuous improvement of ServiceNow applications.
Technical Lead
- Leads development teams.
- Manages project delivery and technical execution.
- Ensures adherence to coding and security standards.
Delivery Manager
- Oversees project timelines and resources.
- Manages client expectations and reporting.
- Ensures smooth ServiceNow implementation.
Conclusion
ServiceNow Salaries in India are competitive offering attractive pay for both entry-level developers and administrators as well. ServiceNow Salaries increase significantly, with prospects of advancing to the position of consultant, architect, or manager. Salaries are location-specific, skill-based, and certification-dependent, with greater salaries being provided in large cities. The demand for ServiceNow expertise continues to rise, making it a profitable career choice. Overall, ServiceNow Salaries reflect the growing value of the platform in the IT industry.
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