INFOSYS is hiring fresher candidates for the role of Technology Support Executive. The details of the job, requirements and other information given below:
INFOSYS : TECHNOLOGY SUPPORT EXECUTIVE
Eligibility:
- Qualification : Graduation in any Stream or Discipline
- 2021/2022/2023/2024 batches are eligible to apply
- Customer & technical support. (Inbound calls / FCR – First Contact Resolution).
- Voice and email Support (US client).
- Strong customer service & Handling skills.
- Excellent written and verbal communication skills. (Language/Grammar Proficiency).
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Familiarity with ServiceNow Ticketing tool.
- Knowledge of common technical troubleshooting tools and techniques.
- Knowledge of ITIL Framework is Required
- Work Location: Pune
Apply through the link here: CLICK HERE (Apply Before Link Expires)
