Looking to crack an interview for an Intune Admin or IT Support role? This guide covers the most frequently asked Microsoft Intune interview questions with clear and concise answers. Whether you’re a fresher or experienced candidate, this is your go-to preparation blog for mastering Microsoft Intune concepts like MDM, MAM, Autopilot, Compliance Policies, and more.
Microsoft Intune Interview Questions & Answers
1. What is Microsoft Intune and what is its use of it?
Microsoft Intune is the MDM/MAM solution developed by Microsoft. Microsoft Intune falls under the SaaS (Software as a Service) category in Azure. It is used to manage mobile devices of all platforms like Windows, macOS, iOS, and Android. Also, it gives full privilege to manage applications. You can perform the below activities:
Configure profiles
Create, delete, and invite users from other organizations
Configure device restrictions
Create custom policies
Remotely manage the devices without end-user interactions
Create, edit, and deploy applications to all users in the organization
2. What are the major differences between Microsoft Intune and MECM?
| Feature | MECM | Microsoft Intune |
|---|---|---|
| App size | Can deploy > 8 GB | Can deploy up to 8 GB |
| Setup | Requires On-premises | Requires Cloud setup |
| Hardware | High requirement | Low requirement |
| MDM | Doesn’t support | Supports |
| OS Deployment | Yes | No |
| Patching | Full control | No control |
| Reports | Detailed | Few default |
| Server Management | Yes | No |
| Licensing | Cheaper | Expensive |
3. Differentiate between MDM and MAM
MDM (Mobile Device Management):
Helps manage devices
Configure profiles, policies, restrictions
Measure device compliance
Configure devices to meet company’s security standards
Remotely manage enrolled devices
MAM (Mobile Application Management):
Helps manage apps and content
Allows admins to deploy apps
Enables application protection policies
Track app usage
Selective wipe of company data from apps
Distinguish personal vs. company data
4. What are groups in Intune and what types of groups available?
Groups in Intune are equivalent to collections in MECM. You can add or remove users or devices within a group.
Types:
Assigned
Dynamic User
Dynamic Devices
5. What is Azure AD registered?
Azure AD registered devices are personal (BYOD) devices that are workplace-joined. Users access company resources without needing an organizational account to sign into the device. Devices are managed by Intune.
6. What is Azure AD Joined?
Devices are company-owned
Require an organizational account to sign in
Used in both cloud-only and hybrid organizations
Requires Windows 10/11 (except Home edition)
7. What is Hybrid Azure AD Joined?
Devices are joined to both on-premises AD and Azure AD
Require periodic line of sight to on-premises domain controllers
Managed via Group Policy or co-management with Intune
Suitable for hybrid organizations
Supported OS: Windows 8.1 to 11, Windows Server 2008 R2 – 2022
8. What are the provisioning methods for Azure AD Registered, Azure AD Join, and Hybrid Azure AD Join?
| Type | Method |
|---|---|
| Azure AD Registered | Settings, Company Portal, Authenticator |
| Azure AD Join | OOBE, Bulk Enrollment, Windows Autopilot |
| Hybrid Azure AD Join | Domain join + Azure AD Connect or ADFS |
9. What are the types of conditional access available in Intune?
Device-based conditional access
User-based conditional access
10. Types of MDM Enrollments?
Manual Enrollment
Automatic Enrollment (Azure AD join)
Group Policy
Windows Autopilot
Co-Management
Deep link
Company Portal
Provisioning Package
Device Enrollment Manager
11. Explain Windows Autopilot Enrollment?
Automates Azure AD Join and enrolls corporate-owned devices into Intune. Removes the need for custom OS images.
Deployment Modes:
Self Deploying Mode
User-Driven Mode
Pre-Provisioned (White Glove)
Existing Devices
12. How does a device get registered using Autopilot?
Device Hardware ID (Hash) is captured
Uploaded to Autopilot services (by OEM/reseller or manually)
13. You have a set of hash ID information provided to you in a .csv file. Explain the process of uploading it to configure the autopilot?
Go to Microsoft Endpoint Manager > Devices > Windows > Windows Enrollment > Autopilot
Click “Devices” → Import → Upload the CSV file
14. Difference between LOB and Win32?
LOB Apps:
Formats: .msi, .appx, .appxbundle, .msix
Limited capabilities (e.g., no detection rules)
Must be a single file
Win32 Apps:
Format: .intunewin
Greater control: detection rules, dependencies, etc.
Can include multiple files (e.g., MSI + Transform)
Better for advanced deployments
15. Limitations of Win32 Apps:
In-process servers share address space → less robust
Local servers can serve many clients better
In-process not compatible with OLE 1
Cannot serve as a link source
16. What are configuration profiles in Intune?
Set of security and device control settings pushed to devices, similar to GPOs in on-premises AD. Templates include Wi-Fi, VPN, email, certificates, etc.
17. What is an App protection policy and what are the requirements to use the policy to manage Intune apps?
User must be in Azure AD
Must have a valid license
Must sign in with Azure AD account
18. Difference between Configuration Profiles and Compliance policies?
Configuration Profiles:
Enable/disable features on devices
Use templates like VPN, email, etc.
Compliance Policies:
Define rules devices must meet
Take action on non-compliance
Can be integrated with Conditional Access
19. Is Global admin access needed to deploy an application from Intune? If not, what role needs to be provided?
No. Use the “Application Administrator” role to manage app registrations and enterprise apps.
20. How to deploy windows updates in a co-managed environment via Intune?
In SCCM:
Admin Console > Cloud Services > Co-Management > Properties
Move “Windows Update Policies” workload to Pilot Intune or Intune
In Intune:
Create Update Ring (Windows 10 Update Rings)
Configure settings:
Servicing Channel (e.g., Semi-Annual)
Allow/block driver/product updates
Set deferral periods
Set uninstall period
CONCLUSION :
Microsoft Intune is an essential tool for modern IT management, especially with the rise of hybrid work environments. From app deployment to conditional access and device compliance, mastering these concepts can give you a strong edge in your tech career.
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