TEK SYSTEMS is hiring freshers for the role of Support Engineer. The details of the job, requirements and other information is given below:
TEK SYSTEMS: SUPPORT ENGINEER
Eligibility:
- Experience: Trained freshers to 1year
- Job Location: Electronic: Bangalore
- Work Timings: Rotational shift
- Provide Remote Server Hardware & Software support to Enterprise Customers, Field CE’s, Escalation Engineers
- Diagnose and solve the Incidents/Issues via phone and email.
- Applying systematic problem-solving techniques to deliver timely resolution, Quality call documentation and superior can- do attitude.
- Develop and document clear action plans to resolve issues even where information may be limited.
- Delivers timely solutions to customer issues and meets the defined SLAs for response and resolution time and other Performance metrics are met /exceeded.
Apply through the link here: CLICK HERE