RELIANCE is hiring freshers for Customer Service Associate roles. The details of the job, requirement and other information is given below:
RELIANCE: CUSTOMER SUPPORT ASSOCIATE
Eligibility:
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updating of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
Qualification Intermediate & Above
Apply through the link here: CLICK HERE
