INFOSYS is hiring Experienced candidates for the role of Technical HelpDesk Support(L1)-WalkInDrive . The details of the job, requirements & other information is given below:
INFOSYS: TECHNICAL HELP DESK SUPPORT(WALK-IN-DRIVE)
Eligibility:
- Min 3 Experienced Customer & technical support. (Inbound calls / FCR – First Contact Resolution).
- Experience in Voice and email Support (US client).
- Strong customer service & Handling skills.
- Excellent written and verbal communication skills. (Language/Grammar Proficiency).
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Familiarity with ServiceNow Ticketing tool.
- Knowledge of common technical troubleshooting tools and techniques.
- Knowledge of ITIL Framework is Required
Interview details:
Interview Date: 10th January 24 , Time: 10 AM till 2.00 PM
Interview Venue: Bangalore JP Nagar Venue,
Infosys BPM Limited.,#785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078Landmark: Near Sindoor Convention Hall
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
Apply through the link here: CLICK HERE