HCL is hiring freshers through mega walkin drive. The details of the job, requirements and other information is given below:
HCL: TROUBLESHOOTING ROLE
Eligibility:
*Fresher & Experienced candidates both can apply*
Responsibilities:
- Provide email and chat support for consulted tickets or hand-offs from other Respond to Customer support queries in accordance with Googles training, standards, frameworks and policies, including providing diagnosis, resolution Creating and optimizing multiple Google Ads accounts at scale
- Use techniques like regression, classification, time series analysis, and anomaly detection to
predict outcomes or identify patterns. - Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels
- Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs
Apply through link here: CLICK HERE