GENPACT is hiring freshers in their company for the role of Process Associate. The details of the job, requirements and other information is given below:
GENPACT: PROCESS ASSOCIATE
Eligibility:
- Graduate (Any Discipline)
- Freshers are eligible
- Respond to customer queries and customer’s concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
Apply through the link here: CLICK HERE